Orders & Shipping

Orders & Shipping

Beauty is one step away. OMONO works closely with the International Postal Express Mail Service to ensure safe and expeditious delivery of your order.

Orders

• All orders are processed in US currency.
• Orders will be shipped via the International Postal Express Mail Service, and if required, be delivered by your local mail carrier.
• Depending on your location, the estimated delivery time is between 3-14 days after shipment has been processed.
• Orders placed before 11:59 pm (JST) will be processed for shipment the next business day.
• Orders are processed and shipped on business days only (Monday through Saturday, excluding major holidays).
• Please note that shipping costs do not include or reflect international customs or duties. All applicable taxes and duties shall be paid by the customer and are due to the local carrier. Please contact the customs office of your city / country for information about any applicable duties or taxes.

Payment

• All payments are made securely and privately through PayPal. PayPal uses one of the strongest methods of encryption in the business.
• Nobody at OMONO nor at PayPal, will be given your credit card details or your PayPal password, all of which remains private between you and PayPal's secure encrypted servers.
• We are only advised that you have made a payment to us, what that payment was for, and what your mailing address is.
• There are no extra or hidden costs or charges when paying via PayPal. You may, however, incur charges from your credit card company for the purchase just as you would with any other credit card purchases.
• The PayPal website will indicate that your transaction concluded satisfactorily on successful payment. You will then be immediately directed to our website confirming the success of your payment.
• You will receive an email from us within 12 hours confirming your order and notifying you of your upcoming shipment. You will also receive a separate email from PayPal confirming the transaction.

General Enquiries

General Enquiries